Conflict Resolution Skills and Personal Strategies


The aim of this training is to provide an insight into
the conflict resolution process. Usually, people have different understandings due to different perceptions, previous experiences, beliefs, emotions, and memories. 

Negotiation is a process by which people settle differences, reach compromise or agreement in trying to avoid bitter arguments and disputes.

Training session
Download the training session

Interesting topic, isn’t it? If you feel like this topic can benefit your volunteers, here is a step-by-step guide for you to run this session with your association. Thank you for this great session, Sir Mauro Galluccio.


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